How to Manage Information Technology Today

Information technology is the world’s means of communication and transaction within and around the globe. With its vast concept, IT service management makes it more possible to deal with pros and cons as well as dos and don’ts of a certain group of people for a specific task. We speak of technology nowadays as that […]

What is IT Infrastructure Management?

The IT infrastructure management processes define those processes within the IT Infrastructure Library (ITIL) that directly relate to the IT equipment and software that is involved in providing IT services to customers.  In which the composite hardware, software, network resources and services required for the existence, operation and management of an enterprise IT environment. It […]